Mixerman/Eric Sarafin Commitment to Excellence

Mixerman/Eric Sarafin is dedicated manufacturing audiobooks of the highest craftsmanship and to providing you with the highest quality customer service possible.  In order to ensure your complete satisfaction with the Mixerman/Eric Sarafin line of products as well as your purchase experience, we aim to ship all products as soon as possible after your purchase, allowing you to enjoy them without having to wait any longer than is necessary.

In order to clarify any ambiguity, we have outlined the Mixerman/Eric Sarafin shipping policies below.  Please read this page for information as to our shipping processes, schedule, and policies.  If, after reading, you still have questions regarding Mixerman/Eric Sarafin shipping policies or anything else, don’t hesitate to contact us.

Mixerman/Eric Sarafin Shipping Policy

All orders placed will be immediately available via email download link shortly after purchase transaction has been completed and funds verified.

Orders are available anywhere on the planet via download link and internet connection. There are no hardcopies available to be shipped.

The cost to digitally download the file is free.

If you have a problem downloading the digital file in whole, please let us know and we’ll help you with your download. Contact us if you need help with this.

Return Shipping

There are no returns on digital files.

Cancellation or Refund of Order

If you need to cancel your order, please Contact us to let us know. If we need to refund you’re order, we’ll return the money to the credit card you used to make the purchase.